Billing

The Enterprise Studio plan, how your contract is set, and exactly how invoicing works.

Enterprise Studio includes unlimited seats. Invite as many people as your organization needs. Spending is governed by credits. See your plan in Manage Account → Subscription.

Activate your account

  1. You pay the invoice
    After the contract is agreed, you receive an invoice. As soon as it's paid, your account is set up, you'll be notified the moment it's ready, and your team can sign in and start using the platform immediately.
  2. The billing schedule
    Subscription invoices are issued around 3 days before renewal. Top-ups reach the balance immediately and are paid by monthly invoice or by card at purchase at the end of the month.

Invoices

Find invoices in Manage Account → Subscription → All invoices. The Owner and users with the Billing role can view pending Invoices, download and pay them. Subscription invoices are issued around 3 days before renewal - monthly on the same day each month, or annually one year after the invoice date. Top-ups reach the balance immediately and are billed separately: all top-ups in the cycle on one monthly invoice, around 3 days before renewal, or charged to the saved card at purchase. Credits renew on their own cycle (30 days, quarterly or upfront for the year). See Credits & Top-Ups.

Move from Team or Scale

  • Your account manager handles the move. Assets, folders, members, and invoice history carry over. The Elements library stays available to workspace members.
  • Use the progress bar to monitor Monthly credits left and Learn more to open the credits guide. If the balance runs out, new credit-funded generations pause until a top-up or renewal. Enterprise Studio has unlimited seats with no per-seat charge.
  • Your invoice history from Team or Scale stays in Manage Account → Subscription → All invoices. Invoice questions - your CSM. Contract changes - your sales representative.

Get help or change your contract

  • Contract, credit volume, pricing → your sales representative.
  • Top-ups, invoices, day-to-day questions → your CSM.
  • The Subscription page also shows Monthly credits left, Buy credits and Credits Auto-Refill. See Credits & Top-Ups.