Credits pay for generation. Check the cost on Generate before you start, and check your balance and renewal date before buying more credits.
Check your balance and renewal date
- Open Manage Account → Subscription and find Monthly credits left. You can also see the balance in the account menu.
- Hover over the information icon next to the credit counter to see the renewal date.
Your contract determines whether credits refresh every 30 days, quarterly, or are provided upfront for the year.
If you belong to a user group, Subscription also shows User group limit, Allocated credits left and the next allocation date. This limit controls spending from the workspace’s shared credit pool.
If your account has Unlimited access, check Active unlimited models for each model’s expiry and status. Open See Unlimited History to review past access.
Buy a Credit Pack
Open the Enterprise workspace as its Owner, then go to Manage Account → Subscription → Buy credits. If Buy credits is unavailable, contact your account manager.
Purchased top-up credits arrive immediately. Credit Packs are one-time purchases, valid for 180 days, and don’t renew automatically.
Set up Auto-Refill
- Open Manage Account → Subscription → Credits Auto-Refill.
- Click Set-up & Enable, choose the refill amount, and enable Auto-Refill.
Auto-Refill adds credits automatically when your balance falls below the refill threshold. Return to Credits Auto-Refill to change the amount or turn it off.
For top-up payment methods and invoices, see Billing.
How credits are used
Subscription credits are used first. Credit Pack and Auto-Refill credits are used after that allowance is spent.
Group limits and sub-workspace allocations follow separate rules. See User Groups for spending caps and Sub-Workspaces for allocated balances.