Your subscription renews automatically through Stripe on the same calendar date as your original purchase: every month on monthly plans, once a year on annual plans. Your subscription credits reset when the renewal happens: on monthly plans, new credits are added once the monthly invoice is paid; on annual plans, credits reset every 30 days, which is not always the same calendar date. If you upgrade, your billing date resets to the upgrade date.
Do monthly and annual plans renew on different dates?
Both renew on the anniversary of your purchase, but the cycle length differs:
Plan | When it renews | Example |
|---|---|---|
Monthly | Same calendar date every month | Purchased March 12 → renews April 12, May 12, and so on |
Annual | Same date one year later | Purchased March 12, 2026 → renews March 12, 2027 |
Payment and credit reset work on different clocks. On monthly plans, credits reset together with the renewal: once the monthly invoice is paid, the new allowance is added. On annual plans, the payment is charged once a year, but the credit allowance resets every 30 days rather than on the same calendar date. Months have different lengths, so the reset day shifts over time: if you subscribed on May 11, your next credit reset lands on June 10.
How do I check my renewal date?
Click your avatar in the top right corner and select Manage Account.
Open Subscription in the left sidebar.
Your renewal date is shown at the top of the page, right under your plan name: "Your plan renews [date]".
Invoices are on the same page: find the Upcoming Invoice section and select All invoices.
When do my credits reset?
Subscription credits reset at the moment of renewal. Unused subscription credits from the previous cycle expire and don't roll over. Other credit types follow their own rules:
Credit type | Resets on renewal? |
|---|---|
Subscription credits | Yes. Unused credits expire, new allowance added |
Credit Packs | No. Valid 90 days from purchase |
Promo credits | No. Valid until the expiry date shown when issued |
Auto-Refill credits | No. Valid 90 days from purchase |
For full detail on credit types, see How do credits work?
What happens to my billing date if I upgrade?
Your billing date resets to the date of the upgrade, and your next renewal is one month or one year from that new date. See How do I upgrade or downgrade my plan?
What happens if my renewal payment fails?
If a renewal payment fails, your account enters a past due state. You typically have 14 days from the failed payment to update your payment method before the subscription may be canceled.