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How do I permanently delete my account?

Updated

Account deletion is self-service: Manage AccountPersonal ProfileManage Account Deletion. Deleting your account cancels your subscription automatically and removes all generations, trained characters, and projects. After you confirm, there's a 30-day window during which you can restore the account by signing back in; once it closes, deletion is permanent: your content is removed from Higgsfield's active systems and can't be recovered.

How do I delete my account?

  1. Click your avatar and select Manage Account.

  2. Open Personal Profile and scroll to the Manage Account Deletion section at the bottom.

  3. Review the checklist of what deletion permanently removes: access to all your generations, all Assets & Community content, current discounts and subscription, all saved settings and presets, and the remaining credits on your balance. Confirm each item.

  4. Select Delete Account.

Once confirmed, the 30-day recovery window starts.

Download anything you want to keep before deleting: all content is permanently removed and can't be recovered. Save your generations manually from Assets while you still have access.

Do I need to cancel my subscription before deleting?

No, you don't need to. When you delete your account, your subscription is canceled automatically and all future payments stop immediately.

What is deleted?

What is deleted?

What

What happens

Account and login access

Deleted immediately

Assets & Community content (all your generations)

Permanently deleted

Trained Soul characters, saved settings, and presets

Permanently deleted

Remaining credits, discounts, and subscription

Lost

Billing information (Stripe)

Held and removed by Stripe under its own privacy policy

Personal data

Permanently deleted from active systems after the 30-day window

Everything above becomes permanent once the 30-day recovery window closes.

What happens to my data after deletion?

Once the 30-day window closes, your content and personal data are permanently deleted from Higgsfield's active systems and can't be recovered. Three exceptions apply: data Higgsfield must keep by law, anonymized data that no longer identifies you, and content already used to train AI models before deletion, which can't be separated from models that are already trained. Going forward, deleted content isn't used to train Higgsfield's models. See Section 16.5 of the Terms of Use and Section 5.9 of the Privacy Policy.

Can I recover my account after deletion?

Only within the recovery window. For 30 days after you confirm deletion, you can restore the account by signing back in, with your content and settings intact. After 30 days, deletion becomes permanent and nothing can be recovered.

Got any questions left?

It becomes permanent 30 days after you confirm. During those 30 days you can restore the account by signing back in; after that, the account and all content can't be recovered.

Yes, automatically. All future payments stop when the deletion is confirmed: there's no need to cancel separately.

Permanent deletion from active systems happens when the 30-day recovery window closes.

They're permanently lost with the account: credits can't be transferred, refunded, or restored after deletion. If you restore the account within the 30-day window, your balance comes back with it.

Email support@higgsfield.ai from any address you have. After verifying your identity, the team can process the deletion manually.

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